Legal
Privacy Policy
Myco Eos is an Australian mushroom cultivation education and supplies brand. This policy explains, in plain English, what information mycoeos.com.au may collect and how it is handled. The site is still in development, so this policy separates what happens today from what will apply once contact and ordering are switched on.
Last updated: [To be confirmed before launch]
01Current status of this website
At the time of writing, mycoeos.com.au does not operate a checkout, customer accounts, a newsletter subscription list, or a working contact form. Forms shown on the site are clearly labelled as not yet active and do not submit or store anything.
The sections below describe both current handling and the handling that will apply once those features are enabled. Nothing here should be read as a claim that a system is already running.
02Information we may collect
Depending on which parts of the site are active, this may include:
- Website and technical information — standard information sent by your browser and recorded by our hosting provider, such as IP address, browser type, pages requested and timestamps.
- Contact enquiries (once enabled) — the name, email address and message content you choose to send us.
- Order and customer details (once commerce is enabled) — the details needed to process and deliver an order, such as name, delivery address, email and order history.
- Marketing preferences (only if you opt in) — your email address, if and when an email list is actually offered.
We do not seek to collect sensitive information, and you should not send it to us through this website.
03Payment information
Online ordering is not yet available. When it is, payment details will be handled by a payment provider rather than stored by Myco Eos. The provider used will be named here before checkout goes live: [To be confirmed before launch]
05How information is used
- Operating, securing and improving the website.
- Responding to enquiries you send us, once contact functionality is live.
- Processing, dispatching and supporting orders, once commerce is live.
- Meeting record-keeping or other obligations that apply to us under Australian law.
06Service providers
We rely on third-party providers for services such as website hosting. Those providers may process information on our behalf in order to deliver their service. The specific providers and their locations will be listed here before launch: [To be confirmed before launch]
07Disclosure of information
We do not sell personal information. Information may be disclosed to our service providers so they can perform their function for us, or where disclosure is required or authorised by law.
08Data security
We take reasonable steps to protect information from misuse, loss, and unauthorised access or disclosure. No website or transmission method is completely secure, so we cannot guarantee absolute security.
09Access and correction
You may ask what personal information we hold about you and ask us to correct it if it is inaccurate, out of date or incomplete. Contact details for making a request are in the final section.
10Retention
Information is kept only as long as it is needed for the purpose it was collected for, or as long as we are required to keep it. Specific retention periods will be confirmed once ordering and enquiry systems are running: [To be confirmed before launch]
11Third-party links
Our pages may link to other websites. We are not responsible for the content or privacy practices of those sites, and we suggest reading their own privacy policies.
12Changes to this policy
This policy will be updated as the site develops, particularly when contact, accounts or ordering are enabled. The current version is always the one published on this page.
13Contact us about privacy
For any privacy question or request, contact Myco Eos at:
- Email: [To be confirmed before launch]
- Postal address: [To be confirmed before launch]
- ABN / entity details: [To be confirmed before launch]
This page is a working foundation and not legal advice. Items marked [To be confirmed before launch] will be confirmed before launch. Questions in the meantime? Use the contact page.
